Is Zippy.com Legit or a Scam? Real Buyer Shares Shocking Experience
If you have recently read about Zippy.com or the Zippy app, you are not the only one. Many users are wondering about the platform, especially since it once again seemed like a reputable online shopping option. That said, in the last couple of months, the reports from buyers seem to indicate something far more different is going on behind the scenes: fake tracking numbers, slow shipping, and an apparent reluctance to refund the transactions.
Before you decide to order anything from Zippy, here’s what you need to know based on real customer experiences.
The Problem: Orders That Never Arrive
A buyer explained his story in detail about how his otherwise-perfect buying experience with Zippy became anything but. On February 15, the buyer sent Zippy $124 via PayPal (Friends & Family) for a pair of Miss Z heels. About a week later, the buyer received an email indicating his order had shipped, and it appeared to be a legitimate tracking update — this is where everything fell apart.
First, Zippy sent a DHL tracking number that showed no movement at all — no scans, no updates. Then, weeks later, they issued a FedEx tracking number instead. But again, it only said “label created” with no signs that the package ever entered the FedEx system. For anyone familiar with online orders, that’s a major red flag — it often means the package was never actually shipped.
Gaslighting and Excuses
When the buyer asked for an update, Zippy claimed the shoes were “stuck in customs,” yet couldn’t provide a single piece of real evidence. There was no domestic Chinese tracking, no shipping scans, and no customs notice. Instead, Zippy allegedly sent a random screenshot in Chinese that had nothing to do with the order — almost as if hoping the buyer wouldn’t check.
This kind of behavior isn’t just bad customer service — it’s manipulative. Many believe Zippy is acting as a drop-shipper, taking orders without having the items in stock and relying on factories to fulfill them. When the factory fails to ship, Zippy blames “customs” and avoids responsibility.
What makes it worse is the gaslighting. Zippy reportedly insists that a mere tracking label counts as proof of shipment — but that’s not true. A label means nothing until the courier actually scans it. Without scans, it’s just a piece of paper.
Partial Refunds, Not Full Accountability
Even after months of waiting and providing multiple chances for resolution, the buyer says Zippy refused to offer a full refund, instead suggesting only 50% back. Considering the buyer never received the product, this is beyond unreasonable.
The customer went as far as translating their messages into Chinese to prevent any miscommunication — yet Zippy continued to deflect, deny, and delay.
Growing Complaints from Other Victims
Unfortunately, this isn’t an isolated case. On Reddit, multiple users are now sharing similar stories.
One commenter said:
“I should have read this before ordering from Zippy because now the same thing is happening to me. He’s lying about the shoes being shipped, and there’s been no movement since May 14.”
Another added:
“I ordered a pair of Manolos for my wife — it’s been 10 days, and I still haven’t received a tracking number. Other sellers ship much faster.”
Several Facebook posts echo the same frustration — delayed shipments, fake tracking, and zero customer support.
Website Down and Communication Dead
As of now, the official Zippy.com website is not working, adding to the confusion and mistrust. A non-functional site, missing contact options, and a growing list of unhappy buyers are clear warning signs that this platform may no longer be legitimate.
Whether Zippy once operated properly or not, the pattern today points toward serious customer deception — and possible scam activity.
Final Thoughts: Stay Alert
If you’re considering buying from Zippy.com or the Zippy app, think twice. The reports are consistent — no shipment, fake tracking, gaslighting, and refusal to refund.
Always use safe payment methods that offer buyer protection (like PayPal Goods & Services or credit cards), and never send money through “Friends & Family” for purchases. Once that money is gone, you have almost no way to recover it.
Zippy may have once seemed trustworthy, but right now, too many red flags are flying. Until there’s transparency, working contact information, and proof of real deliveries, it’s best to avoid Zippy.com altogether.
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